Elkhart County
Health Department

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Frequently Asked Questions

By Section:

Child Passenger Safety and Car Seats

Q: Why could my car seat be considered unsafe?

A: Car seats may be deemed unsafe for any number of reasons, including the age of the safety device, its crash history, compatibility with the vehicle in which it is installed, the age and size of the child, and whether or not the parent purchased the seat secondhand. During an inspection in Elkhart County, if a car seat is determined to be unsafe or not appropriate for the child, the technician will offer a replacement seat if available. Donations are requested to continue funding for the program, though parents may obtain the new car seat at no cost if they participate in state or federal assistance programs.

Q:  How can I make a PFS appointment?

A:  Please contact:
Elkhart County Health Department/ Health Education
608 Oakland Ave.
Elkhart, IN 46516

Q:  What do I need to have at an appointment?

A:  During all car seat appointments, parents and caregivers need to bring the following:

  • The child (unless the mother is still expecting)
  • The car seat currently in use
  • Verification of Medicaid or other assistance program
  • The vehicle used most often for transportation of the child

Q:  How can I obtain a free car seat for my child?

A:  Elkhart County does not currently offer any free distribution programs for parents to obtain car seats. With grant funds provided by the Indiana Automotive Safety Program and the IU Health system, the Elkhart County Health Department maintains a permanent fitting station at Lincoln Center, 608 Oakland Ave. Appointments may be made by calling 574-523-2116, and office hours are generally 8 a.m. to 4 p.m.

Q:  Where can I find a certified technician?

A:  In Elkhart County, several public safety and health agencies offer the services of experienced CPS technicians. Generally, these are:

  • Elkhart County Health Department
  • Elkhart County Sheriff's Department
  • Goshen and Nappanee police departments; and
  • Concord Township fire department.

Also, online resources exist at:

Q:  What is a permanent fitting station?

A:  The Automotive Safety Program through Riley Hospital for Children at IU Health provides funding for permanent fitting stations within the state of Indiana. The Elkhart County Health Department's station assists parents with obtaining and correctly using the appropriate car seat for their children. Appointments can be made by calling 574-523-2116. Parents receive one-on-one instruction from a certified child passenger safety technician to make sure everyone in the car is riding as safely as possible.

Q:  Can all fire and police departments assist me with installing my car seat?

A:  While many police and fire departments have certified child passenger safety technicians on staff, the National Highway Transportation and Safety Administration requires a 32-hour certification course for trained car seat technicians. Not all officers and firefighters are required to attend this training and may not have the knowledge necessary to properly examine and install your car seat.

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Health and Wellness Programs

Q: How much do your programs costs?

A: There is no cost to our programming at this time. It is our mission to promote healthy lifestyles and we will provide programming to schools, community groups, clubs, daycares and others at no fee. Donations are accepted and we reserve the right to refuse requests which may be burdensome to staff.

Q: Do you only offer school based programs?

A: One of our primary goals is to give additional health education to school aged children. It is our focus each and every school year. We also make ourselves available to colleges and universities in the area. The forms section contains a list of the most requested school programs but we may provide other training as requested.

Q: Do you provide educational programs to clubs, churches or business that would like to have a program?

A: Health Education is able to provide programming to all our community partners given staff availability and notice. Please utilize the Community Programs and Health Fairs section to learn more or contact us at (574) 523-2116.

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Mental Health First Aid Training

Q: What are the upcoming dates for Mental Health First Aid Training?

A: Training dates are periodically posted under the latest news on the website homepage or the Health Education Facebook page. Please contact (574) 523-2116 if you need further information.

Q: How do I register for the Mental Health First Aid classes?

A: Two types of training are available so be certain you register for the right class, Adult MHFA or Youth MHFA. Registrations are available in the forms section of the website or by contacting our office at (574) 523-2116. Registration costs are non-refundable however the costs may be used for a future training.

Q: How much do the classes cost?

A: The current price is $30 and includes a box lunch and a resource manual for the 8 hour training.

Q: Do I have to attend the entire 8 hours of training to be certified?

A: A complete and thorough understanding of the subject matter requires that you attend the entire 8 hours of training. There is a lot of material covered and missing even a portion of the class means you must either retake the class or attend a future class to complete the training and receive certification.

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Tobacco Control

Q. How do I make a smoking ban complaint?

A. A smoking ban complaint for Indiana’s Smoke-Free Air Law can be submitted to the Indiana Alcohol and Tobacco Commission. A smoking ban complaint for the City of Elkhart’s Clean Air Ordinance can be submitted to the City of Elkhart’s Building & Code Enforcement Department.

Q. What cessation resources do you offer?

A. The Indiana Tobacco Quitline is a free phone-based counseling service that helps Indiana smokers quit. Services include:

  • One on one coaching for Tobacco Users who have decided to quit
  • Resources for Healthcare Providers who want to improve patient outcomes
  • Best Practices for Employers who want to implement smoke-free policies
  • Support for Family and Friends who want to help loved ones stop smoking
  • Tools for Tobacco Control partners to complement their current programs

Services are available to you 7 days-a-week in more than 170 languages. A trained quit coach will work with you and provide solutions tailored to your needs. For support information call today at 1-800-QUIT-NOW (800-784-8669) or visit online at QuitNowIndiana.com.

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Office Location:

Lincoln Center
608 Oakland Avenue
Elkhart, IN 46516-2116
Phone: (574) 523-2116
Fax: (574) 523-2158
Toll Free: 1-877-523-2283

Office Hours:

Monday: 8:00am-5:00pm
Tuesday through Friday: 8:00am*-4:00pm

*Due to staff in-service, our office will open at 9:00am on the second Thursday of February, May, August, and November and on the first Thursday in December.